2017 Chinese Spring Festival-Holiday Notice

Posted By Melody X on Jan 14, 2017 |

_{Dear Customers,}

_{Happy New Year in 2017.}

_{The Chinese Spring Festival is approaching.It’s the most important Festival for Chinese people around the world, just like Christmas.All of Chinese take this opportunity to get together with their families and friends.}

When does China Warehouse go on Holiday ?

_{The arrangement of HonorBuy Team (China Warehouse) Spring Festival Holiday is from Jan.24 to Feb. 3(as shown in below picture), 11 days in total. And we are expected to back to work on Feb 4, 2017.}

Shipments Delays in China Warehouse

_{Shipments will be stopped in China Warehouse during the holiday.Should you choose shipping from China warehouse,please kindly allow up to 11 days delay.Most of the Chinese shipping companies will have a 7-14 days holiday in Spring Festival. The estimated delivery times will be delayed and it may be delayed up to 14 days .}

EU Warehouse Works As Nomal

_{EU warehouse works as normal.Should you choose shipping from EU warehouse(EU Warehouse Express),we will handle the shipments within 48 hours after payment verified.Normally it takes 2-5 business days for the delivery.}

Customer Service Delays

_{For some inquires and support,it causes 6-11 days delay to reply you during the holiday.We will return to you as soon as we come back from holiday.}

_{For some urgent questions,we will reply you within 48 hours since few of our staffs are working in a limit time during the holiday.}

_{Please kindly allow more delays if the questions are related to some technical skills.As you know,our technician and the supplier do not work during the holiday.}

_{Please email: support@honorbuy.com (pre-sale only), aftersale@honorbuy.com (after-sale only).}

_{We apologize for any inconvenience caused and thank you for your support all the time. Wish you and your families Happy New Year!}

_{HonorBuy Team}

_{Jan.14 2017}